Terms of use


The General Conditions of Sale are established between:

On the one hand, GRAO-GAYOSO S.C. through GRAO-GAYOSO SCcon address in Address, Zaragoza C / AscasoBudria No. 22.

  1.   And, moreover, anyone who places an order (hereinafter, the CUSTOMER).

    Issuing orders are made in Peninsula, provincial and regional and international.

    These conditions apply only to consumers, but in any case the resale of purchased products is permitted, except as previously agreed upon with GRAO-GAYOSO SC

    The placing of an order implies acceptance of these General Conditions of Sale by the client and any other specified in the order itself.


These General Terms and Conditions are intended to define the terms of sale between the CLIENT and GRAO-GAYOSO SC, from placing the order, delivery and payment as well as after sales service.


The customer can place your order by the following devices:

  • By telephone, through the number 976 376416
  • Via Internet, through the website www.graogayoso.com, following the established procedure. To complete your order, the customer must provide personal data as requested by any of the above, except procedures already available customer number.

The realization by the CUSTOMER of the order implies full acceptance of the prices, the description of the products sold and the General Conditions of Sale, as well as any other specified in the order itself.

GRAO-GAYOSO S.C. inform the client, as soon as possible, of the unavailability of the product ordered.


We will deliver your order in the address you want to the system operated by a carrier service.


Shipping costs will be on transport.

Delivery geographical area: Iberian Peninsula, regional and provincial and international Exceptions: transport is not carried out in the Canary Islands, the Balearic Islands, Ceuta, Melilla and Andorra, unless specified in the order and is compliance by the company. If gone are the days that we indicate in each mode of delivery and have not received your package, please contact us at 976 376416 or use the contact form.


For your safety GRAO-GAYOSO S.C. It has relied on the secure payment by credit card to a virtual POS of a bank.

The bank details entered are encrypted and transmitted securely to servers in the bank and then are verified with the issuing bank to prevent fraud and abuse.

This method of data entry is guaranteed by SSL encryption technology (SecureSockerLayer) -128 bits, through which, no third party will have Internet access to this information concerning banking data entered by the customer.
Only the Bank has access to those associated with these payment methods bank details so that GRAO-GAYOSO SC do not know or records these data during the payment transaction. .


The prices include the corresponding tax at all times.


If you have a problem with our shipping, please contact us through our Customer Service and we will give you a solution in the shortest time possible. In addition, please note that GRAO-GAYOSO S.C. is protected under the Arbitration Act and Consumption, we adhere as member number 1234.


DATA PROCESSING BY GRAO-GAYOSO SC, company that manages the brand GRAO-GAYOSO SC, is an organization deeply concerned about the interests of its customers, and therefore we care about your privacy and security thereof. Our concern goes beyond compliance with current regulations. Therefore, we guarantee that all data provided will be treated with the utmost confidentiality and security to avoid any alteration or loss of data and any unauthorized access by third parties.

According to the provisions of Law 15/1999, of December 13, Protection of Personal Data (Act), we inform you that all personal data provided to us and provided to us throughout his business relationship with GRAO-GAYOSO SC, by any means, be included in a database under the responsibility of GRAO-GAYOSO SC, and will be treated with the utmost confidentiality, in order to manage their requests, orders and their collection, and also to send, by any means, electronic or otherwise (email, SMS, MMS, fax, Internet, telephone) information and commercial offers of our products. We also inform the automated registration of any communications you have with us, in order to maintain the business relationship with you. If you want to view, modify or cancel your data, or object to receive our advertising, please notify us in writing GRAO-GAYOSO SC, clearly indicating your name, address and customer number, accompanied by a copy of your ID, or call the phone number 976 376416 or send us e-mail to: info@graogayoso.com


All children under 14 years need the consent of parents or guardians to make purchases, to use the number of GRAO-GAYOSO SC 976 376416.y to receive catalogs, unless they are filled in by their parents or guardians.


These conditions of sale constitute the entire agreement between the parties concerning. In the event that one of the clauses of these conditions be null and void, this will not affect the remaining conditions.


The present conditions are governed by Spanish law. To resolve any doubt, dispute or disagreement that may arise in the implementation and interpretation of this contract, the company GRAO-GAYOSO SC It is attached to the Arbitration Act and Consumer Affairs. For the case arising from the interpretation or breach of these conditions conflict, both parties submit to the judgment of the courts of Zaragoza.

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